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Please identify an organization that you believe truly understands the customers, and then answer the below questions: What want / need does the customer satisfied

Please identify an organization that you believe truly understands the customers, and then answer the below questions:
What want/need does the customer satisfied when buying the product or service (Think of Maslow Hierarchy of Needs)
What is the purpose and mission of the organization?
How does the organization communicate the want/need to the customer. Please provide detailed examples.
What system does management of the organization use to ensure they are making a conscious effort to get answers from customers instead of relying on past practices? (Think of the customer feedback loop)

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