Question
Please look at the strategy piece that has been recommended - A strategy that can help to make a positive outcome is holding frequent listening
Please look at the strategy piece that has been recommended -
A strategy that can help to make a positive outcome is holding frequent listening sessions or open forums where staff members may freely voice their concerns and recommendations for improvement. This is a tactic that the director might use to inspire the staff members affected by the change occurring in their work environment. This would be effective because numerous staff members stated that they did not feel heard or that what they thought did not matter. During these forums, it is vital to express a commitment to resolving the concerns that the staff has raised from the forum and ensuring that each problem is addressed in the manner that needs to be addressed. Another way to address some of the concerns may be to make it mandatory that each of the leaders attend a leadership seminar to effectively learn better communication skills due to it being noted in the review of Ventura's learning that his teacher/mentor did not effectively communicate with him. Hence, it is a skill that he did not learn.
Assist with a "communication piece":
Using the proposed strategy above, brainstorm some ideas and assist with a rough draft of your "communication piece." Additionally, identify the individuals and teams (The Director, Andy Prescott, Chief of Vascular Surgery, Ron Ventura, Staff, Chief of Cardiology, Chief of Vascular & Interventional Radiology, and Jane McAdams (CEO) are the main actors tackling this transition)from the scenario to whom you would need to address through the communication.
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