Question
Please provide a customer's journey map by analysis the Voolga beauty products company from these 5 aspects: Attention, Interest ,Desire,Action ,Loyalty. Products information example: https://www.amazon.ca/Voolga-Medical-Hyaluronate-Dressing-Moisturizing/dp/B07KG49BSS
Please provide a customer's journey map by analysis the Voolga beauty products company from these 5 aspects: Attention, Interest ,Desire,Action ,Loyalty.
Products information example:
https://www.amazon.ca/Voolga-Medical-Hyaluronate-Dressing-Moisturizing/dp/B07KG49BSS
https://www.amazon.com/Voolga-Medical-Hyaluronate-Dressing-Moisturizing/dp/B08CPRMDZ7
Your goal is to deliver the right messages, to the right people, at the right time. It's essential to communicate your brand consistently throughout your customers' entire journey with you - from discovery to purchase to after purchase support and repeat business.
The key is to understand, at each point in the journey, what customers hope to achieve from the transaction and what their expectations of your business are. By referring to the customer persona you completed earlier, complete the following chart to clarify what marketing activities at each point on the journey are necessary for creating a loyal customer.
Persona Attention: o how will we make this person aware of our business? Interest: o how will we get them interested in our business? Desire: o how will we create a desire to purchase? Action: o how we get them to act and buy? Loyalty: o how will you make them loyal to our business?
ACTIONABLE INSIGHTS: Formulate Actional Insights based on the five elements above
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