Please provide detail answer. Question number 3 in particular. Thanks

ISOM 201 Homework 5 (Chapter 8) Question 3 (24 pts, solve using Excel): A computer help desk receives new daily customer arrivals according to the following probability distribution: # Arrivals 0 1 2 3 4 5 Probability 0.05 0.2 0.3 0.2 0.15 0.1 The number of customers that the help desk has the capability to serve per day is based on the following probability distribution: # Served 3 4 5 Probability 0.5 0.3 0.2 If the number of arrivals exceeds the number of serving capability, the remaining customers will be served the next day. Complete the Excel template named, "Homework 5 Simulation Q3 Template.xlsx" (post together with this Word document on Blackboard) to calculate: (1) Average number of arrivals per day (2) Average number of customers served per day (3) Average number of customers delayed to the next day