Please provide the answers in a PDF/ microsoft word :

1) How could a BPMN (business process model) support theaccounting/financeOperations roles?

2) Identify the start and end events and theactivitiesin the following narrative and then draw the business process model using BPMN :

The Starbucks customer entered the drive through lane andstopped toreview the menu. He then ordered a Venti coffee of the day and a blueberry muffin from the barista. The baristarecordedthe order in the cash register. While the customer drive to the window the barista filled a venti cup with coffee put a lid on it and retrieved the muffin from the pastry case and placed it in a bag. The barista handed the bag with the muffin and the hot coffee to thecustomer, the customer has an option to pay with cash, credit card orStarbucksgift card. The customer paid with a giftcar. The baristarecordedthe payment andreturnedthe card along with the receipt to the customer.