Please put the process

The Harrison family have been in the printing industry in Tasmania for five generations. The company would like to expand its market to improve its profitability. The company has a large amount of local repeat business and word of mouth advertising helps to maintain sales levels. The Harrison family are committed to their community and support local sports clubs by offering discount printing services. The family prides itself on knowing the industry and being at the forefront of technological advances. This technology edge has helped to maintain its name as a business leader in printing services. However, it has not always been profitable and throughout the years the focus on the technology has sometimes overridden the need to be cost effective. At times they have had difficulty maintaining suitably skilled staff to operate the new machines. The company is also mindful of its environmental obligations and are keen to project a clean green image. Required 1 -Prepare a balanced scorecard including objectives and measures to assist the family to focus on the key factors to continue and expand its operations. 2 - Provide a short explanation for each of the objectives and how the measures will achieve the family's goals