please read and answer the question.

worker-oriented job analysismethods focus on general aspects of jobs, describing perceptual, interpersonal, sensory, cognitive, and physical activities. Worker-oriented methods generate descriptions "that tend more to characterize the generalized human behaviours involved; if not directly, then by strong inference."⁴⁵These techniques are not limited to describing specific jobs; they are generic in nature and the results can be applied to a wide spectrum of task-dissimilar jobs

these are the steps after collecting data

• Task inventoriesare work-oriented surveys that break down jobs into their component tasks.
• According to the Uniform Guidelines, job analysis should assess
  • the duties performed;
  • the level of difficulty of job duties;
  • the job context;
  • the criticality of duties to the job.
  • Critical incident technique
  • Critical incidents: examples of effective and ineffective work behaviours that are related to superior or inferior performance.
  • Critical incident techniqueprovides important examples of job behaviours for developing behaviourally anchored rating scales (BARS), behavioural interviews, situational judgment tests, and assessment centre exercises.
  • Functional job analysis (FJA):a highly structured job analysis approach that collects output, task, KSAO, and performance standards from employees using small focus groups, and then job analysts assign a variety of ratings to analyze these data.
  • Focus groups provide information on the outputs and tasks of the job, and the KSAOs required to perform those tasks.
  • Rate task statements on the level of worker instruction (WI) needed (i.e., the amount of discretion a worker has with respect to accomplishing the task), the level of interaction the task requires with things, data, and people, as well as three General Education Development (GED) scales (Reasoning; Mathematical; Language)

Question 4:Tim Hortons Inc. is a fast-food restaurant chain, specializing in coffee, doughnuts, and other fast-food items. Since 1974, Tim Hortons has expanded quickly and aggressively in both geography and product selection. As of January 31, 2024, it had a total of 3,580 stores in Canada and became Canada's largest fast food restaurant chain. The company has its headquarters in Toronto. Now job analyses have played an important role in Tim Hortons' recruitment and selection.

a) If you are asked to help Tim Hortons conduct a job analysis to identify KSAOs required for the job of Store Manager, discuss THREE work-oriented job analysis methods and ONE worker-oriented job analysis method you would use to collect data.

b) After collecting data through the structured interview and observation, discuss step by step what you should do. (8 marks)