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Please read the one page Crisis exposition and create SWOT analysis using the Template. Internal Organizational Strengths and Potential Crisis Events Internal Strength Corresponding Potential

Please read the one page Crisis exposition and create SWOT analysis using the Template.

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Internal Organizational Strengths and Potential Crisis Events Internal Strength Corresponding Potential Crisis Internal Organizational Weaknesses and Potential Crisis Events Internal Weaknesses Corresponding Potential Crisis External Organizational Opportunities and Potential Crisis Events Strategic Alternatives that Emanate Corresponding Potential Crises from Opportunities External Organizational Threats and Potential Crisis Events External Threat Corresponding Potential CrisesUnited Airline Crisis with Dr. Dao In 2017, United Airlines was faced with a public relations crisis after a video of a passenger being forcibly removed from one of its flights went viral. The incident occurred after the airline overbooked its flight and no passengers were willing to give up their seats. The passenger who was eventually removed from the flight had paid for his ticket and was not willing to give up his seat voluntarily. When he was forcibly removed from the flight, he was injured, and the incident was captured on video and shared widely on social media. United Airlines found itself in the midst of a public relations crisis after a video of a passenger being forcibly removed from one of its flights went viral. The passenger, Dr. David Dao, was dragged off the plane by airport security officers after he refused to give up his seat to make room for a United Airlines crew member. The incident sparked outrage among the public, with many people calling for a boycott of the airline. In the wake of the incident, United Airlines CEO Oscar Munoz issued a statement apologizing for the "horrific" incident. He also promised to conduct a review of the airline's policies and to take "full responsibility" for what had happened. United Airlines also reached a settlement with Dr. Dao, who suffered injuries during the incident. United Airlines was criticized for its handling of the incident, and many people called for a boycott of the airline. The company's stock price dropped in the aftermath of the incident. In response to the incident, United Airlines' CEO issued a public apology and promised to review the airline's policies. The company also reached a settlement with the passenger who was removed from the flight. United Airlines responded quickly to the crisis, issuing a statement within hours of the incident. CEO Oscar Munoz issued a personal apology, taking full responsibility for what had happened. The airline also reached a settlement with Dr. Dao, demonstrating a willingness to take responsibility for the actions of its employees. However, some have criticized United Airlines' response, arguing that the apology was not sincere, and that the airline should have done more to prevent the incident from happening in the first place. United Airline could have avoided the incident if it had not overbooked its flight. The company could also have handled the situation better by not removing the passenger from the flight forcibly. The CEO could have issued a more sincere apology, and the company could have been more transparent in its review of policies

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