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Please read Top 5 reasons why ITIL implementations don't happen by the book. https://itsmsolutions.com/wp-content/uploads/2013/01/DITYvol3iss12.pdf Which reason do you think most organizations have difficulty with and

Please read Top 5 reasons why ITIL implementations don't happen by the book.

https://itsmsolutions.com/wp-content/uploads/2013/01/DITYvol3iss12.pdf

Which reason do you think most organizations have difficulty with and why?
What would your organization have the most difficult time with?
Are there other reasons?

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