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Please refer to the journal article from Brunet and New ( International Journal of Operations & Production Management, 2 0 0 3 ) . Elaborate

Please refer to the journal article from Brunet and New (International Journal of Operations & Production Management, 2003). Elaborate on the possibility of implementing "Kaizen" at TIU student service! Explain why this is not always related to new equipment and technology! (3 points)

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