Please respond to at least two "OWL Tone Discussion" posts. Your responses must be at least two paragraphs in length and offer your opinions about other students' ideas. Discuss what you agree with and why, what you disagree with and why and any other related topics. 

 

The first massage that have to be "Reply"  is

"Tone is important in business writing because it shows the receiver of the message how you feel about them or their business. If you were happy you couldn't help me or sad you have to help me I would not want to do further business in my opinion. One major point I took away from the OWL paper is the noticeable word choice differences between 'emphasizing' and/or 'subordinating' information to your reader. Emphasis words would be 'most important' or 'primary'. Subordinate examples would be 'a minor point to consider' or 'least important'. Another thing I learned from the OWL paper is while using a technique like bolding, underlining, or highlighting information, you don't want to over use those techniques otherwise it will lose its emphasis or desired effect overall.

A situation from my work life in which the written tone of a message could've changed the outcome of my work situation would be. When my manager sent me and email following up about a certain situation involving another co-worker. The language used in the email was very laid back and buddy buddy. This made me think the email was just between the front end leaders and myself, not knowing the other department managers we're also included in the thread. This incident made it hard for me to receive back up and support from the other leader's teams while they were working with me due to misinterpreted banter and conversation being had and taken out of context of an email. "

 

And the second massage is 

Regardless matter whether they are writing a memo, letter, report, or another sort of business document, business writers should think about the tone of their message. Every communication activity involves tone. In the end, a message's tone is a reflection of the author, and it has an impact on how the reader interprets the message. One of the major points learned in the OWL paper is deciphering what kind of tone should be used. The good news is that most business messages may be written in the same tone. The business writer should try for an overall tone that is confident, respectful, and honest; that employs emphasis and subordination correctly. Only when you need to compose a negative business communication, such when you decline a job offer or a client request, are these rules really exceptions.

From my academic and work experience A writer establishes credibility by speaking in an approachable and authentic manner. Sincerity should always be sought for since without it, politeness might come off as patronizing. Think about the language you use in your paper and how the reader could interpret it. Readers will be more open to accepting your message, even if it is unfavorable, if you are courteous and honest. Use a brief statement to stress a point. An significant topic will be communicated most successfully in a brief, straightforward line. The phrases that follow can include further details, adequate examples, or supporting data. Insert a notion into a compound phrase to give it subordination.