Please respond to the 2 people below in a proper manner. There should be one response per person so there should be a total of 2 responses.

Person 1(Yanet):

1. Nancy would be my choice for the front office manager position based on the information given.Although Charles has a lot of experience in the industry, recent performance issues make him a little questionable. Although Nancy doesn't have much practical experience, she's got a strong academic background and a thirst for knowledge. Her academic accomplishments and part-time job at a budget motel make her a good candidate for assistant front-office manager. Considering Charles's recent performance decline, Nancy's enthusiasm and potential for growth make her the better choice.

2. My advice to Nancy if I were the rooms division manager would be to keep learning. Firstly, I'd remind her how important it is to keep learning and improving. To enhance her knowledge and skills, I would encourage Nancy to seek out opportunities to continue her education and professional development within the hospitality industry. I would also tell Nancy that she should be clear about expectations, listen to her team, and give constructive feedback. She'll get more confident interacting with guests and staff if she practices various communication scenarios, especially conflict resolution ones. By setting a positive example with her actions, Nancy can inspire her team with qualities such as professionalism, integrity, and a strong work ethic. She should also learn to trust her judgment and make informed decisions aligned with the hotel's objectives. To drive team success, Nancy should promote open communication and idea-sharing among the team members, build trust, respect, and cooperation among team members. As the assistant front-office manager, Nancy can continue to develop her leadership skills by focusing on continuous learning, effective communication, leading by example, and decision-making.

Person 2 (Jerome):

1. Nancy appears to be a better fit for the assistant front-office manager role based on the material supplied, in my opinion. Despite Charles' long history in the business, his recent performance decline, which includes careless attire, erroneous figures, and being frequently startled by demanding guests raises doubts about his capacity to carry out the duties of the position. Nancy, on the other hand, may lack experience but her academic achievements and eagerness to begin her career indicate a strong potential for growth and development. Furthermore, the understanding she has acquired from her degree in hospitality management may make up for her lack of real-world experience. Nancy may easily adjust to the responsibilities of the position and establish herself as a strong front desk leader with the right coaching and direction.
2. As the manager of the rooms division, I would encourage Nancyto concentrate on a few crucial areas in order to hone her leadership abilities. First and foremost, I would advise her to proactively look for mentorship from seasoned hotel managers, especially in the front desk division. Acquiring knowledge from experienced experts might offer significant perspectives and direction as she maneuvers through her new position. Additionally, I would recommend that Nancy actively participate in leadership development programs or workshops offered by the hotel or external organizations to enhance her leadership competencies. It is imperative that she consistently asks for feedback from her managers and team members. This will enable her to pinpoint areas in need of enhancement and hone her leadership approach. In order to instill confidence and faith in her leadership qualities, I would like to stress the significance of setting an example, upholding professionalism, and interacting with visitors and coworkers in an efficient manner.