Please see the attachment to polish my resume? and I recently graduate from university of Houston- victoria

Shahryar Hussain 14739 Ravens croft Way Houston TX, 77083 PHONE: (832) 877-2936 EMAIL: Shahryar83.sh@gmail.com OBJECTIVE: An Automotive Sales Management position that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential. QUALIFICATIONS: Solid knowledge of financing procedures and credit options within the auto industry Ability to offer a variety of financing options to customers Admirable experience in selling and purchasing of various high mileage vehicles and managing working of sales department experienced with all aspects of vehicle sales. Proficient in the use of MS Office applications Substantial knowledge of vehicle financing procedures knowledge of auto auctions and all related operations deep knowledge of stock control and sales Remarkable ability to maintain and lead a team of individuals Exceptional ability to handle all customer complaints and resolve it Skilled to deal with people from various nationalities Proficient in analyzing vehicles and estimating repair costs Ability to work weekends and flexible hours PROFESSIONAL EXPERIENCE: F&I Manager/Used Car Manager Global Auto Motor, LLC Houston TX January 2014 - Present Offering vehicle financing and insurance to customers and providing them with a thorough explanation of Aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies. Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs. Processing financing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels. Understanding and complying with federal, state and local regulations that affect the new and used-vehicle and finance departments. Purchased auto inventory from auctions and wholesalers, conducted appraisals, directed the reconditioning of tradein vehicles for resale. Managed work on used vehicles in compliance to all Federal, State and local regulation. Desk deals, closed deals, Determined potential buyers and ensured follow up by employees. Established and maintained daily logs for used vehicles. Handled customer service issues, appraised trade-ins, and assisted in ordering inventory. Arranged financing and reviewed required documents to determine approval/rejection. Tracked daily sales and generated activity and productivity reports. Verified customer information, including income information and signature. Internet Sales Manager AutoNation Ford Katy and Chevrolet Gulf Fwy September 2010 - December 2013 Use CRM software to follow-up online inquiries regarding new and used car sales. Conduct outbound calls nurturing client relationships to compel on-site visits resulting in higher sales closures Facilitated sales by gaining agreement between customers and dealership to create a win-win situation Assists guests in selecting a vehicle by asking questions and listening carefully to their responses over the Internet Maintained website and worked with companies to increase search optimization. Communicates with Finance to ensure all stipulations for finalizing the paperwork are completed Maintains an owner follow-up system that encourages repeat and referral business A motivated Self-Starter with a desire to advance with career Exceptional Follow-up Skills, Excellent Phone Skills Ability to Achieve Sales Goals and Customer Satisfaction Standard Internet Sales Manager Penske Automotive Spring Branch Honda December 2008 - September 2010 Established sales quotas and leads by example in all aspects of the sales process, product knowledge, and customer satisfaction/retention Provided test drives and explanations of product performance Maintained a follow-up system that encouraged repeat business and referrals Delivered outstanding customer service, resolved customer issues and developed positive customer relationships Explain features and demonstrate the operation of vehicle and review vehicle operating features warranty and paperwork, laying the foundation for customer loyalty and interacts daily with Customers, Sales Managers, other Sales Associates, Financial Services Managers and Service Associates Personal Banker International Bank of Commerce March 2006 - November 2008 Building and maintaining customer relationships Dedicated to building financials for individual services Exceeded monthly goals in respect to customer service and cold calling Open and track new customer and business accounts (Sole Proprietorship, Sole Practitioner, CDs, IRA, Checking's, and Savings) Initiated outgoing wire transfers and direct bank transmissions world wide Created and delivered interactive presentations on upcoming business and accounts Opened and processed all product offered by the bank Acted as Vault Teller, responsible for ordering funds for the branch selling and proving the vault Advised clients on products that would best suit their needs Responded to clients regarding account information; investigated problems and performed problem resolution Cross sold banking products and services Assisted employees in completing personal and business transactions Assisted employees with problems, exceptions and adjustments Secured and closed the facility at close of business Acted as Vault Teller, responsible for ordering funds for the branch selling and proving the vault Supervised daily operations of Tellers; ensure that bank Policies and Procedures were followed EDUCATION UHV School of Business Administration Houston, TX Bachelor of Business Administration in Finance, anticipated Graduation date: Fall 2017 Houston Community College of Business Houston, TX Associate degree in Business of Administration