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Please share your own definition of these three terms: empathy, conflict, and negotiation. Please share an experience when you faced a situation working with a

Please share your own definition of these three terms: empathy, conflict, and negotiation.

Please share an experience when you faced a situation working with a difficult coworker, customer, and or relative? What steps did you take to deal with the circumstances and experiences you faced? How would the outcome be different if you applied the concept of empathy to the situation?

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