Question
Please write a response for the below discussion. The post/response must be at least 250 words. A recent accounting scandal that affected customers nationwide involved
Please write a response for the below discussion. The post/response must be at least 250 words.
A recent accounting scandal that affected customers nationwide involved Wells Fargo Bank. Most people know the name Wells Fargo whether because of the bank or the insurance. Since 2011, employees of Wells Fargo created millions of unauthorized bank accounts and credit card accounts (Egan 2016). Employees did this in order to reach their sales goals for new accounts and new credit card applications. In the last couple of years Wells Fargo fired over 5,000 employees for behavior related to the scandal. The employees opened over 565,000 credit cards with 14,000 of the accounts incurring over $400,000 in fined (Egan 2016). Many employees reported the fraudulent acts and were in turn fired for the claims, which lead to the newspapers reporting on the scandal and leading to an investigation (Mount 2016). Wells Fargo had to pay $185 Million dollars in fines, and $5 Million dollars to the customers affected (Egan 2016). Over 5,300 employees were fired in relation to the scandal.
If the workers had lower quotas, they may not have had to create fraudulent accounts to keep up with the sales goals to keep their job. Also, Wells Fargo should have begun an investigation after the first complaint, and definitely after the first 100! If they would have begun before being alerted by the media, they may have been able to correct the situation before being escalated as far as it was.
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