PLS ANSWER THESE QUESTIONS ACCORDING TO THE TEMPLATE, AND RELEVANT TO WORKPLACE PLACEMENT

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Section2:Recogniseandrespecttheneedsofpeoplefromdiversesocialandculturalbackgrounds

Inthissection,youwilldescribethestrategiesthatyouusedtoworkandcommunicatewithinthreesituations.Completeaseparatereportforeachsituation.

Situation1

Describethe personwho youworked and communicated with. What was their socialand cultural background? Describetheprocessthatyouundertooktofamiliariseyourselfwiththeirsocialand/orculturalbackgroundandtheirspecificneeds.

Describehowyoudevelopeda relationshipwiththisperson.Howdid youdevelopanunderstandingoftheirneeds?

Includespecificverbalandnon-verbalcommunicationstrategiesthatyouusedandhowyoudemonstratedrespect,understandingandinclusiveness.

Howdidyouuseworkpracticestomakesurethattheenvironmentwassafeforthisperson?Listspecificworkpractices.Includestrategiesforculturalsafety.

Iftherewasalanguagebarrierbetweenyouandthepersonyouworked with,explainwhatstrategiesyouusedtocommunicateefficiently.Discusswhetheryousoughtassistancewithcommunicationandfromwhom.

Ifnolanguagebarrierexistedwithyourclient,indicateassuchandanswerthequestionwithalistoffivestrategieswhatyouwoulduse,andwhereyoucould seekassistancefromifitwererequired.Yourassessormayaskyourelatedquestionswhentheyvisityouintheworkplace.

Discussasituationwhereamisunderstandingassociatedwithasocialorculturalissueoccurredwhileyouwereworkingwiththisperson.

• Outlinewhatthemisunderstandingwasandhowyouresolvedit.
• Ifyouwere not abletoresolvethesituation,discusswhat actionyoutook.
• Discuss theimpactofthesituationontheperson's socialorculturalidentity.

Ifasituationormisunderstandingdidnotarise,indicateassuchandanswerthequestionanddiscusswhatyouwoulddo.

	CommentandendorseSection 2.
	Don't forget toattach your supporting evidence and any addit ional document ation for yourportfolio. Make sure todeidentifythesedocuments.

Situation2

Describethe person who youworked and communicated with. What was their socialand cultural background? Describetheprocessthatyouundertooktofamiliariseyourselfwiththeirsocialand/orculturalbackgroundandtheirspecificneeds.

Describehowyoudevelopedarelationship withthisperson.Howdidyoudevelop anunderstandingof theirneeds?

Includespecificverbalandnon-verbalcommunicationstrategiesthatyouusedandhowyoudemonstratedrespect,understandingandinclusiveness.

Howdidyouuse workpracticestomakesure thattheenvironment wassafeforthisperson?Listspecificworkpractices.Includestrategiesforculturalsafety.

Ifthere was a language barrier between you and the person you worked with,explain what strategies you used tocommunicateefficiently.Discusswhetheryousoughtassistancewithcommunicationandfromwhom. Ifnolanguagebarrierexistedwithyourclient,indicateassuchandanswerthequestionwithalistoffivestrategieswhatyouwoulduse,andwhereyoucouldseekassistancefromifitwererequired.Yourassessormayaskyourelatedquestionswhentheyvisityouintheworkplace.
Discussasituationwhereamisunderstandingassociatedwithasocialorculturalissueoccurredwhileyouwereworkingwiththisperson. Outlinewhatthemisunderstandingwasandhowyouresolvedit. Ifyouwere not abletoresolvethesituation,discusswhat actionyoutook. Discusstheimpactofthesituationontheperson'ssocialorculturalidentity. Ifasituationormisunderstandingdidnotarise,indicateassuchandanswerthequestionanddiscusswhatyouwoulddo.
	CommentandendorseSection 2.
	Don't forget toattach your supporting evidence and any addit ional document at ion for your portfolio. Make sure todeidentifythesedocuments.

Situation3

Describethe person who youworked and communicated with. What was their socialand cultural background? Describetheprocessthatyouundertooktofamiliariseyourselfwiththeirsocialand/orculturalbackgroundandtheirspecificneeds.

Describehowyoudevelopedarelationship withthisperson.Howdidyoudevelop anunderstandingof theirneeds?

Includespecificverbalandnon-verbalcommunicationstrategiesthatyouusedandhowyoudemonstratedrespect,understandingandinclusiveness.

Howdidyouuse workpracticestomakesure thattheenvironment wassafeforthisperson?Listspecificworkpractices.Includestrategiesforculturalsafety.

Iftherewasalanguagebarrierbetweenyouandthepersonyouworked with,explainwhatstrategiesyouusedtocommunicateefficiently.Discusswhetheryousoughtassistancewithcommunicationandfromwhom. Ifnolanguagebarrierexistedwithyourclient,indicateassuchandanswerthequestionwithalistoffivestrategieswhatyouwoulduse,andwhereyoucouldseekassistancefromifitwererequired.Yourassessormayaskyourelatedquestionswhentheyvisityouintheworkplace.
Discussasituationwhereamisunderstandingassociatedwithasocialorculturalissueoccurredwhileyouwereworkingwiththisperson. Outlinewhatthemisunderstandingwasandhowyouresolvedit. Ifyouwerenotabletoresolvethesituation,discusswhatactionyoutook. Discusstheimpactofthesituationontheperson'ssocialorculturalidentity. Ifasituationormisunderstandingdidnotarise,indicateassuchandanswerthequestionanddiscusswhatyouwoulddo.
	CommentandendorseSection 2.
	Don't forget toattach your supporting evidence and any addit ional document ation for yourportfolio. Make sure todeidentifythesedocuments.