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Plunkett, Warren R . , Attner, Raymond, Allen, Gemmy. ( 2 0 1 3 ) . Management Meeting and Exceeding Customer Expectarions. 1 0 h

Plunkett, Warren R

.,

Attner, Raymond, Allen, Gemmy.

(2013) .

Management Meeting and Exceeding Customer Expectarions.

10

h ed

.

Thomson South

-

Western. USA.

(

Libro de Texto

) .

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