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poft 2312 QUESTION 1 Bill wrote an email to his supervisor using all capital letters. Bill was unaware that this was similar to shouting at
poft 2312
QUESTION 1
Bill wrote an email to his supervisor using all capital letters. Bill was unaware that this was similar to shouting at his boss. Bill lacked training in
O good manners
O typing
O formatting an email
O netiquette
OUESTION 2
Baylor Hospital requires 1,500 new hospital beds and issued an RFP. Companies interested in doing business with Baylor should prepare proposals to show how their beds
are well-matched to meet Baylor's needs according to their specified standards. Which type of proposal should the companies prepare?
O Unsolicited
O Solicited
Internal
O External and unsolicited
QUESTION 3
In a business proposal, which of the following is a clear presentation, often with visual aids, of the process, from start to finish, with specific, dated benchmarks noted?
O Conclusion
Timeline
O Marketing plan
O Executive summary
QUESTION 4
Effective business proposals are built around which of the following?
O An idea or solution
O A sales increase
O Economic necessity
O Unique situations
QUESTION 5
What does memo mean?
O Short for memorandum, meaning "reminder"
C
Short for memorize or important information
O It means a short letter containing inter-company information
O Memory or something to be remembered
QUESTION 6
What does
"RE:" mean in a letter or memo?
O The subject or purpose of the document
O Record
O Relevance
O
Restatement of topic of the letter
QUESTION 7
Business proposals should be saved in which of the following formats in order to preserve content and avoid any inadvertent changes when displayed?
O JPEG
O DOC
O DOCX
O PDF
QUESTION 8
Which of the following about a business proposal is FALSE?
O An effective business proposal's emphasis on persuasion guides the overall presentation
O An effective business proposal is built around a great idea or solution
O It features many of the common elements of a report.
O It establishes fault and includes judgmental statements
QUESTION 10
Which of the following is an advantage of memos?
O They take a relatively short time to be prepared and delivered
O They are the preferred mode of communication for writing to people outside the organization
O They provide a written document for the receiver to review
O They allow the supervisors to send out nonverbal messages more effectively
QUESTION 11
Business letters represent you and your company in your absence. In order to communicate effectively and project a positive image all EXCEPT which of the following
suggestions should be followed?
O Be clear, concise, specific, and respectful
O Make sure each word contributes to the purpose
O Each paragraph should focus on at least three ideas
O The parts of the letter should form a complete message
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