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Potential barriers to effective communication in each phase of the communication process model, are known as: a. lateral flows. b. noise. c. object signals. d.

Potential barriers to effective communication in each phase of the communication process model, are known as:

a.

lateral flows.

b.

noise.

c.

object signals.

d.

jargon.

Question 2

Which of the following would be an intrinsic motivation?

a.

Benefits

b.

Job security

c.

Pay

d.

Recognition

Question 3

McGregor's Theory X and Theory Y relate to:

a.

the supervisor's management philosophy.

b.

the situation faced by a supervisor.

c.

the readiness level of followers.

d.

the production and quality concerns of an organization.

Question 4

____ are examples of formal groups.

a.

Social groups

b.

Network groups

c.

Friendship groups

d.

Interest groups

Question 5

Which of the following is the meaning of consensus decision making?

a.

Successful accomplishment of the objective for a given item on the agenda

b.

The acceptance by all members of the decision reached for a given item on the agenda

c.

The process of intervening to help a group improve in decision making in order to increase the groups effectiveness

d.

A consultation model that involves others in making a joint diagnosis of the problem

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