Potential barriers to effective communication in each phase of the communication process model, are known as:

	a.	lateral flows.
	b.	noise.
	c.	object signals.
	d.	jargon.

Question 2

Which of the following would be an intrinsic motivation?

	a.	Benefits
	b.	Job security
	c.	Pay
	d.	Recognition

Question 3

McGregor's Theory X and Theory Y relate to:

	a.	the supervisor's management philosophy.
	b.	the situation faced by a supervisor.
	c.	the readiness level of followers.
	d.	the production and quality concerns of an organization.

Question 4

____ are examples of formal groups.

	a.	Social groups
	b.	Network groups
	c.	Friendship groups
	d.	Interest groups

Question 5

Which of the following is the meaning of consensus decision making?

	a.	Successful accomplishment of the objective for a given item on the agenda
	b.	The acceptance by all members of the decision reached for a given item on the agenda
	c.	The process of intervening to help a group improve in decision making in order to increase the groups effectiveness
	d.	A consultation model that involves others in making a joint diagnosis of the problem