PRACTICAL ADVICE FOR SUPERVISORS GIVING CREDIT WHERE CREDIT IS DUE Johanna Rothman helps project teams of information tech- nology experts learn to work together effectively. As team leader and consultant, she has found that it is a common misconception that people do not need or desire credit for their work. This is not true. Rothman recommends always keeping the following in mind Give credit to the people who did the work. When you are the supervisor, it is critical to make sure you know who did the work and to make sure that the higher ups in the company know as well. Your employees need to know that you appreciate the work they perform and that you are not the sort of person who will take credit for their work When miscommunications occur, fix them. Sometimes people say things they do not intend. At other times, peo- ple hear things that were not actually said. When these communication errors occur, it is important to fix them as quickdy as possible. A written communication, such as an e-mail or memo, will allow you the time to choose your words carefully, Reiterate how much you appreciate your employees and the work that they do. is not possible to appreciate employees too much. Ex- pressing sincere appreciation to a team can boost mo- rale and encourage them to continue to perform at a high level. For individual employees, a hand-written, personal- ized note of thanks can have an amazing impact. When you are writing a note or thanking an employee in per- son, Rothman recommends using the following format , I appreciate you for specific thing the person did. It gave me , I appreciate you for specific thing the person did. It gave me