PRACTICE WITH THE 'YOU-ATTITUDE' CHANGE THESE EXTRACTS FROM BUSINESS COMMUNICATIONS TO REFLECT THE 'YOU- ATTITUDE' MAKE A RECORD OF ALL THE VOCABULARY THAT YOU THINK MAY BE USEFUL SEND ME YOUR ANSWERS BEFORE CLASS NEXT 1. I am delighted to announce that we will be extending our hours to make shopping more convenient. 2. I live less than 15 minutes from your office, which is convenient for me. 3. You failed to enclose a check in the envelope. 4. We have shipped the three dozen desks you ordered. 5. You will be glad to know that we have opened a dedicated customer service desk from 9 am to 2 pm every weekday for all your phone service questions. 6. It is impossible to open an account for you today. 7. You sent me a stupid letter. I can't understand any of it!