PREP QUESTIONS

Instruction: Pick the correct answer and explain.

Question 1

Cost of Quality includes:

a. Only costs classified as prevention, detection and corrective action.

b. Only the cost of scrap, rework due to defects, customer returns and warranty costs.

c. The expense of upper management

d. all costs incurred to assure the production and delivery of acceptable products and services

Question 2

During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation?

a. The team is not following the project management plan.

b. These efforts shouldn't be done in meetings.

c Nothing. This is how to meet and exceed customer expectations.

d. Nothing. The project manager is in control of the situation.

Question 3

Who is ultimately responsible for quality management on the project?

a. The team member

b. The project manager

c. The quality manager

d. The project engineer

Question 4

You are in the execution stage of your project and you have been informed that "corporate" will be sending in a team of consultants to review whether your project activities comply with company's and PMI's policies, standards and procedures. This is an example of?

a. Organizational Process Assets

b. Recommended Corrective Actions

c. Process Analysis

d. Quality Audit

Question 5

During project executing, a project team member informs the project manager that a work package has not met the quality metric, and that she believes it is not possible to meet it. The project manager meets with all concerned parties to analyze the situation. Which part of the quality management process is the project manager involved in?

a. Control Quality

b. Perform Integrated Change Control

c. Manage Quality

d. Plan Quality Management

Question 6

A good quality audit should be:

a. informal and internal

b. structured and internal

c. structured and independent

d. informal and independent

Question 7

Which of the following specifically describes a project or product attribute and how the control quality process will measure it?

a. Process Improvement Plan

b. Quality Metrics

c. Quality Checklists

d. Quality Management Plan

Question 8

The project team has created a plan for how they will implement the quality policy, addressing responsibilities, procedures, and other details. If this plan changes during the project, which of the following plans will also change?

a. Quality assurance plan

b. Project management plan

c. Quality management plan

d. Quality control plan

Question 9

Quality control in the final analysis is :

a. a production system

b. can inspection system

c. fitness for purpose

d. using the process of monitoring project results to decide if the outputs meet the requirements

Question 10

A project manager's main responsibility in a project meant to create a product is:

a. To pack exciting features in the product

b. Creating a product within allocated cost and schedule

c. Ensuring it is high grade

d. Ensuring it is high quality

Question 11

There are several executing activities underway on your project. You are beginning to get concerned about the accuracy of the progress reporting your team members are doing. How could you verify whether there is a problem?

a. Perform regression analysis.

b. Perform a quality audit.

c. Create risk quantification reports

d. Perform Monte Carlo analysis

Question 12

All the following are tools and techniques of Control Quality except:

a. Histogram

b. Cost of quality

c. Cause-and-effect diagram

d. Inspection

Question 13

During the execution of a project, a large number of defects were discovered. The project manager ensured that the issues, defect resolution and action item results were logged into a defects database. What would the defect database be considered a part of?

A. Change Requests

B. Deliverables

C. Expert Judgment

D. Organizational Process Assets

Question 14

Standard deviation is a measure of:

a. How far the measurement is from the mean

b. How correct the sample is

c. How far the estimate is from the highest estimate

d. How much time remains in the project

Question 15

A project manager is experiencing a great deal of frustration because a lot of rework has been required. It seems as though the team has significant differences of opinion related to interpretation of the requirements. The project manager is trying to determine what changes need to be made to meet the quality requirements and reduce future rework. He seeks the advice of his manager, who asks if he has created a histogram. Histograms help the project manager:

a. Focus on the most critical issues to improve quality.

b. Focus on stimulating thinking.

C. Analyze the cause of a quality problem.

d. Determine if a process is out of control.

Question 16

Which of the following doesn't qualify to be a synonym for inspection?

a. Process Analysis

b. Walkthrough

c. Audit

d. Peer Review

Question 18

To what does the following definition refer? "A type of analysis focused on finding the point at which the benefits or revenue to be received from improving quality equals the incremental cost to achieve that quality."

a. Conformance analysis

b. Conformance analysis

C. Standard quality analysis

d. Marginal analysis

Question 19

The technique used as an additional quality planning tool and allow ideas to be brainstormed in small groups and then reviewed by a larger group is

known as

a. Quality Management and Control Tools

b. Force-Field Analysis

c. Brainstorming

d. Nominal Group Technique

Question 20

On a control chart, if six consecutive plot points are above the mean, then what can be established about the process?

a. The process is out of control

b. Nothing can be established

c. The process is in control

d. The process will be out of control after plotting the seventh point.

Question 21

A project manager has just taken over the project from another project manager during project executing. The previous project manager created a project budget, determined communications requirements, and went on to the complete work packages task. What should the new project manager do next?

a. Coordinate completion of work packages.

b. Begin the Identify Risks process.

c. Validate scope.

d. Identify quality standards.

Question 22

All the following result from quality audits except:

a. Creation of quality metrics

b. Determination of whether project activities comply with organizational policies

c. Confirmation of the implementation of approved change requests

d. Improved processes to increase productivity

Question 23

Which of the following outputs of the Plan Quality Management is not used as an input in the Perform Quality Assurance process?

a. Quality Checklists

b. Process Improvement Plan

c. Quality Metrics

d. Quality Management Plan

Question 24

Cost has been determined to be the highest priority constraint on a project to design and produce a new tool that will be used in restaurant kitchens. The project team has included random sampling of these tools in their quality plan. Although cost is a key factor, the product must also meet high quality standards. All the following are examples of the cost of non-conformance except:

a. Scrap

b. Quality training

c. Rework

d. Warranty costs

Question 25

Experienced project managers always tell that accuracy and precision are not the same. Precise measurements may not be accurate and accurate measurements may not be precise. Which of the following statements about the precision and accuracy are CORRECT?

a. Accuracy means the values of repeated measurements are clustered and Precision means the measured value is close to the actual value

b. Accuracy means the degree to which a set of inherent characteristics fulfill requirements and Precision means a category assigned to products or services having the same functional use but different technical characteristics

c. Precision means the degree to which a set of inherent characteristics fulfill requirements and Accuracy means a category assigned to products or services having the same functional use but different technical characteristics

d. Precision means the values of repeated measurements are clustered and Accuracy means the measured value is close to the actual value.

Question 26

A control chart helps the project manager

a. Determine if a process in functioning within established metrics,

b. Focus on the most critical issues to improve quality.

c. Analyze the cause of a quality problem.

d. Focus on stimulating thinking.

Question 27

A project management team came up with certain metrics such as defect frequency, failure rate, availability and reliability. These are usually defined as an output of what process?

A. Manage Quality

B. Collect Requirements

C. Plan Quality Management

D. Define Scope

Question 28

The new software installation project is in progress. The project manager is working with the quality department to improve stakeholders' confidence that the project will satisfy the quality standards.

a. Quality improvement

b. Quality problems

c. Quality control measurements

d. Rework

Question 29

Also known as correlation charts, the tool used to explain a change in the dependent variable, Y, in a relationship to a change observed in a corresponding independent variable, X is called

a. Scatter Diagrams

b. Histograms

c Cause-and-effect diagrams

d. Pareto Diagrams

Question 30

Which of the following documents will help trace the requirements to product design?

A. Product traceability matrix

B. Project scope statement

C. Design traceability matrix

D. Requirements traceability matrix