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Prepare a flow chart from the analysis of business processes completed in class concerning serving a customer in a restaurant Note: Describe manual processes The

Prepare a flow chart from the analysis of business processes completed in class concerning serving a customer in a restaurant

Note:

Describe manual processes

The business process diagram should contain at least 9 processes; two decision points and be sectioned between outside the restaurant, the main restaurant area, and the kitchen/store, and include a start and end;

The flow chart should show:

a) at least two documents and follow the movements of at least 3 copies of one of them

b) at least 2 accounting records that will be updated

c) one or more manual files

d) at least one decision

e) several manual processes.

It should also be sectioned between outside the restaurant, the main restaurant area, and the kitchen/store, and include a start and end.

(For full marks for this assignment you should use excel!)

Outside restaurant

Bar/Eating area/Restaurant

Kitchen

Arrive at restaurant

Review menu in window

Eat there or find another restaurant

Enter restaurant

Wait for the host

Seated at table

Order drinks

Drinks order put on tab

Drinks served

Receive menus

Place the order

Order recorded on ticket (triplicate)

Copy of ticket to kitchen

Raw Food taken from inventory and inventory updated

Food prepared

Server brings food

Eat and converse

Dessert (yes) no

(Order ticket updated)

(Dessert served)

(Desert eaten)

Ask for the check

Check prepared

Split the bill

Leave a tip (yes/no)

Tip (given to server?)

Pay the check

Payment recorded and receipt issued (2 copies at least)

Cash receipts list updated

Leave

Arrive at restaurant

Review menu in window

Eat there or find another restaurant

Enter restaurant

Leave

Wait for the host

Seated at table

Order drinks

Drinks order put on tab

Drinks served

Receive menus

Place the order

Order recorded on ticket (triplicate)

Server brings food

Eat and converse

Dessert (yes) no

(Order ticket updated)

(Dessert served)

(Desert eaten)

Ask for the check

Check prepared

Split the bill

Leave a tip (yes/no)

Tip (given to server?)

Pay the check

Payment recorded and receipt issued (2 copies at least)

Cash receipts list updated

Copy of ticket to kitchen

Raw Food taken from inventory and inventory updated

Food prepared

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