Question
Prepare a flow chart from the analysis of business processes completed in class concerning serving a customer in a restaurant Note: Describe manual processes The
Prepare a flow chart from the analysis of business processes completed in class concerning serving a customer in a restaurant
Note: Describe manual processes
The business process diagram should contain at least 9 processes; two decision points and be sectioned between outside the restaurant, the main restaurant area, and the kitchen/store, and include a start and end;
The flow chart should show:
a) At least two documents and follow the movements of at least 3 copies of one of them;
b) At least 2 accounting records that will be updated
c) One or more manual files
d) At least one decision and
e) Several manual processes.
It should also be sectioned between outside the restaurant, the main restaurant area, and the kitchen/store, and include a start and end.
Here is a link to a youtube video that explains how to do flow charts in excel: https://www.youtube.com/watch?v=HSfYsmTVogw
For full marks for this assignment you should use excel
| Outside restaurant | Bar/Eating area/Restaurant | Kitchen |
Arrive at restaurant
Review menu in window
Eat there or find another restaurant
Enter restaurant
Wait for the host
Seated at table
Order drinks
Drinks order put on tab
Drinks served
Receive menus
Place the order
Order recorded on ticket (triplicate)
Copy of ticket to kitchen
Raw Food taken from inventory and inventory updated
Food prepared
Server brings food
Eat and converse
Dessert (yes) no
(Order ticket updated)
(Dessert served)
(Desert eaten)
Ask for the check
Check prepared
Split the bill
Leave a tip (yes/no)
Tip (given to server?)
Pay the check
Payment recorded and receipt issued (2 copies at least)
Cash receipts list updated
Leave |
Arrive at restaurant
Review menu in window
Eat there or find another restaurant
Enter restaurant
Leave |
Wait for the host
Seated at table
Order drinks
Drinks order put on tab
Drinks served
Receive menus
Place the order
Order recorded on ticket (triplicate)
Server brings food
Eat and converse
Dessert (yes) no
(Order ticket updated)
(Dessert served)
(Desert eaten)
Ask for the check
Check prepared
Split the bill
Leave a tip (yes/no)
Tip (given to server?)
Pay the check
Payment recorded and receipt issued (2 copies at least)
Cash receipts list updated
|
Copy of ticket to kitchen
Raw Food taken from inventory and inventory updated
Food prepared
|
|
|
|
|
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