For Part I of the Assignment, please read the case “What Motivated Workers in the Face of a Pandemic?” given on Page number 558, Chapter 12 – “Motivating Employees” available in your textbook/e-textbook “Management: A Practical Introduction” 10^th edition by Angelo Kinicki, & Denise B. Soignet and answer the following questions:

Q1. What is the underlying problem in this case from the perspective of Hospital administration?

Q2. What role did extrinsic and intrinsic motivation play in this case?

Q3. What are the major motivation issues at play in the health care industry according to the major needs-based theories of motivation. (Maslow’s need Hierarchy theory, McClelland’s acquired needs and Deci & Ryan’s self-determination)?

Q4. What do you think were the major equity issues faced by health care workers during the pandemic?

Q5. Describe the needs for achievement, power, and affiliation, and how these needs affect work behaviour. Review the hygiene and motivators in the two-factor theory. Are there any hygiene factors that you would consider to be motivators and vice versa?