Previous Page Next Page Page 1 of 2 3 Short Answer Questions 6 When completing these Short Answer questions, please clearly label the question you are responding to (e.g., a, b, c). 9 Question 1 (6 points) Jones Bank is a small bank that prides itself on maintaining customer focus. Recently, 12 it has embarked on an expansion drive within the local area. Maysa has recently been made responsible for this expansion drive. She wants to 15 support the management objective of being a bigger bank yet giving customers the small bank experience. She is undecided as to what kind of departmentation would be most suitable to incorporate for the three new local branches. 18 a. Name and briefly describe two possible types of departmentation that Maysa may opt for, given the details in the scenario. (3 marks) 21 b. Based on the information provided in the scenario, recommend one of these as being most suitable. (1 mark) c. To explain why you chose this particular departmentation, briefly discuss two 24 advantages associated with your chosen departmentation. (2 marks) 27 Question 1 options: 30Brightspace Final Exam- Requires Respondus LockDown Browser Time Limit: 2:00:00 Time Left:1:59:29 Nijiati Nuerzhati: Attempt 1 Page 1: Question 2 (5 points) 1 2 3 You are the in-house OD consultant for a large facility services organization. The company has recently moved to a new information system for the processing of duty 4 5 orders, payroll, employee records, and client services. To date, the system has been 6 functioning as anticipated and appears to be succeeding in helping the organization operate more efficiently. You would like to ensure that this change in system use is 7 8 9 permanent and are willing to take whatever steps are necessary to ensure continued adoption of the new system. 10 11 12 a. According to Lewin's model, what stage of the change process is the organization moving into? Name and describe the stage (2 marks) b. State and discuss three broad activities (discussed in the Instructor Notes) that 13 14 15 you will engage in at this stage of the change process (i.e., to get full marks state the activity and provide a concrete example of each activity that you will undertake). (3 marks) 16 17 18 19 20 21 -- 22 23 24 25 26 27 28 29 30GE x 2 A inal Exam- Requires Respondus LockDown Browser e Limit: 2:00:00 Time Left:1:59:20 Nijiati Nuerzhati: Attempt 1 ge 1 Question 3 (9 points) 2 You have been hired by Suds-A-Lot to assess their current situation and make recommendations regarding their organizational structure. Your assessment of the existing environment produced the following findings: during two quarters each year, 6 the organization finds itself scrambling to attain the ingredients necessary to produce its products; in trying to deal with this, the organization has brought 10 8 9 different suppliers on board from various parts of the world; the market has given rise to several new competitors over the past year and these competitors have introduced more advanced products than Suds-A-Lot currently produces; there is an 11 12 ample supply of human resources to staff the organization for the duration of its existence, however, finding sources of capital continue to pose difficulties because of low confidence among potential investors; changes to energy legislation have 14 15 impacted the type of technology that Suds-A-Lot uses to test their products and have also impacted the need to change the product itself; Suds-A-Lot sells its product lines directly to consumers at privately operated outlet stores and also sells 1/ 18 them to national grocery and department store chains as well as independent grocers. 20 21 a. Based on your findings, evaluate the level of environmental uncertainty faced by Suds-A-Lot. Provide at least 4 points to support your response. Be certain 23 24 to refer specifically to the findings in the scenario when evaluating the level of uncertainty. (5 marks) b. Also based on your findings, would you say that resource dependence is high 26 27 or low? Why (to get full marks ensure to provide 2 examples from the case to support your response)? (3 marks) c. What type of overall organizational structure is appropriate for Suds-A-Lot? (1 29 30 mark) 32 33