Prior to beginning work on this assignment, review Chapter 5 of the text and the article Don't Neglect This One Crucial Step of Leading Through Constant ChangeLinks to an external site.. Change does not always have to be big, extravagant, or newsworthy. Change is more often small, local, and vital to the sustainability of the business. The entire world experienced unbelievable change starting in 2020. From big to small, organizations were challenged with being agile and adaptable. Consider for a moment the number of distilleries that transformed their product from alcohol to hand cleaner. Those that did something, likely sustained and were able to transition back after the crisis. Having a plan and a process are the key elements of successful change