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Prior to starting data collection, you are reviewing the calling sample and hours available. The sample is randomized, with the 1000 records for quota 1

  • Prior to starting data collection, you are reviewing the calling sample and hours available. The sample is randomized, with the 1000 records for quota 1 mixed in with the 16,000 records for quota 2.
  • Each record is identified whether it's for quota 1 or 2.
  • Requirement: 20 completed surveys for quota 1 & 60 completed surveys for quota 2.
  • Requirement: maximize total number of completed surveys.
  • You know that the flow rate (completed surveys per hour per interviewer) will be 1.50 for quota 1 and 0.60 for quota 2.
  • Time available: 2 days; 80 calling hours; can't get extra interviewers.

Will you be able to fill both quotas? If not, what instructions will you give to the call center to make best use of the available hours and sample?

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