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Problem 01-05 [LO 1-4] Required: Match the scenario in the left column with the value chain activity in the right column. Scenario 1. Customer

Problem 01-05 [LO 1-4] Required: Match the scenario in the left column with the value chain activity in the right column. Scenario 1. Customer call center 2. Supply schedules 34 3. Order taking 4. Accounting department 5. Staff training 6. 5696 7. Research and development Verifying quality of raw materials 8. Distribution center 9. Manufacturing Value Chain Activity Service activities Inbound logistics Marketing and sales activities Firm infrastructure Human resource management Technology Procurement Outbound logistics Operations

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