[Problem 1] 10 points If value for an airline passenger is defined as reaching from point A (departure terminal of home airport) to point B (arrival terminal of destination airport) in the shortest possible time, what specific steps (why and how) would you suggest to improve the value of the process, that is, reduce the total time to reach from A to B. Please use less than 180 words for answering the question. Please make sure that your answer is clear and well written. You can use up to two figures if you want to. The current process is as follows: The passenger does online check-in, prints boarding pass at home, drops the baggage in a separate line without waiting in the longer regular check in queue. He or she then collects boarding pass, goes to Security check, and proceeds to the boarding gate where he gets seated and waits for boarding to start Once the boarding starts, the passenger gets the boarding pass stamped and goes and sits in a bus that takes the passenger to the airplane. The passenger then climbs up the flight of stairs and sits in his/her seat in the flight. After getting down the flight the passenger collects baggage from carousel and heads to the exit to hire a taxicab. The flight is local so no need to undergo immigration or customs. [Problem 2] 12 points Explain how Conceptual Design Principles can be used effectively to improve our registration system used by SQU students to register for courses. You may consider any part or parts of the process, for example, registering overload, enrolling for a course that is full, etc. Any four principles out of the 10 principles shown in figure 3.9 on page 93 of the book. (Less than 180 words)