Problem 1: Consider the following three-step production process: Raw Material A B 3 min. / unit 5 min. / unit C 2 min. / unit Finished Units The numbers below each operation refer to the time necessary to process one unit of the product at that step (i.e., the activity time). The process is staffed by three operators, with one operator assigned to each of the three steps. Assume there is no variability in the process, the operators are capable of working at 100% efficiency, and no in-process inventory is permitted between activities. a) What is the capacity of the process? b) What is the utilization of the operator at Step A?