Problem 11-19 (Algo) Internal Business Process Performance Measures [LO11-3) Tombro Industries is in the process of automating one of its plants and developing a flexible manufacturing system. The company is finding it necessary to make many changes in operating procedures. Progress has been slow, particularly in trying to develop new performance measures for the factory. In an effort to evaluate performance and determine where Improvements can be made, management has gathered the following data relating to activities over the last four months: Month 167 128 189 50 92 43 34 106 100 62 8 days 26 7 days 28 5 days 38 4 days Quality control measures: Number of defects Number of warranty claims Number of customer complaints Material control measures: Purchase order lead time Serap as a percent of total cost Machine performance measures Machine downtime as a percentage of availability Use as a percentage of availability Setup time (hours) Delivery performance measures Throughput time Manufacturing cycle efficiency (MCE) Delivery cycle time Percentage of on-time deliveries 108 948 8 911 10 888 11 848 12 The president has read in industry Journals that throughput time, MCE, and delivery cycle time are important measures of performance, 3-a. (Month 5) Refer to the inspection time, process time, and so forth, given for month 4. Assume that in month 5 the inspection time, process time, and so forth, are the same as for month 4, except that the company is able to completely eliminate the queue time during production using Lean Production. Compute the new throughput time and MCE. 3-b. (Month 6) Refer to the inspection time, process time, and so forth, given for month 4. Assume that in month 6 the inspection time, process time, and so forth, are the same as in month 4, except that the company is able to eliminate both the queue time during production and the inspection time using Lean Production. Compute the new throughput time and MCE. (Round your answers to 1 decimal place.) Show less Month 5 Month 6 days days Throughput time Manufacturing cycle efficiency (MCE) Raquired 1 Required 3 )