Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Problem 12-15 (Algo) Internal Business Process Performance Measures [LO12-3) Tombro Industries is in the process of automating one of its plants and developing a flexible

image text in transcribedimage text in transcribed

Problem 12-15 (Algo) Internal Business Process Performance Measures [LO12-3) Tombro Industries is in the process of automating one of its plants and developing a flexible manufacturing system. The company is finding it necessary to make many changes in operating procedures. Progress has been slow, particularly in trying to develop new performance measures for the factory. In an effort to evaluate performance and determine where improvements can be made, management has gathered the following data relating to activities over the last four months: Month 1 2 3 4 200 61 117 178 54 111 139 45 94 97 42 73 8 days 7 days 5 days 2% 4 days 1% 1% 3% Quality control measures: Number of defects Number of warranty claims Number of customer complaints Material control measures: Purchase order lead time Scrap as a percent of total cost Machine performance measures: Machine downtime as a percentage of availability Use as a percentage of availability Setup time (hours) Delivery performance measures: Throughput time Manufacturing cycle efficiency (MCE) Delivery cycle time Percentage of on-time deliveries 4% 94% 8 5% 91% 10 5% 88% 8% 84% 12 11 ? ? ? 95% ? ? ? 94% A. a. n. ? ? ? ? ? ? 88% 91%

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Implementing Standardized Work Training And Auditing

Authors: Alain Patchong

1st Edition

146656363X, 978-1466563636

More Books

Students also viewed these Accounting questions