Problem 2 (Total Points=15): The management of an urgent care facility named "Save Life" in Las Cruces is trying to analyze the current performance of the settings. Each day the facility operates between 8 am to 5pm (9 hours). Patients arrive in this facility with an inter-arrival time uniformly distributed between 10 minutes to 30 minutes. After the arrival, all the patients are processed through the registration process equipped with two registration clerks, Cecila and Norma. The registration process time is following a uniform distribution with min and max values of 5 and 15 minutes. Each patient would be served by one (1) of the available registration clerk. If a clerk is not available the patient would wait in the registration process queue (the facility maintains a single queue for the registration process). Cecilia and Norma's availability is based on schedule, and their schedule is provided in Table 1 Hint: You need to use a resource set for the registration process and add the registration clerks as the set members. And the selection rule from the registration clerks would be cyclical. Table 1: Schedule for registration clerks Registration Schedule am-12pm Tape Clerk Ipm - 5pm 12pm-12:30pm 12:30pm -1pm Lunch Break Cecilia Norma Wait Wait 8 Available Available Available Lunch Break Available During the registration process, based on the patient's condition, each of the patients would be assigned a priority rating of either 1 or 2 by the attending registration clerk (Priority 1: Critically ill, Priority 2: Moderately ill). This is done to prioritize the treatment of critically ill patients. The percentage of patients for each priority level is provided in table 2. Table 2: Percentage of the patients in each priority category Priority Rating 1 Percentage 2 80 20 Next, all the patients move towards the treatment process. There are three (3), identical medical teams, performing the treatment activities (no schedule or failure attached). The treatment process has a single priority-based queue. Each patient would be treated by onell) of the available medical team, based on the "Cyclical' selection rule. The treatment process time is following a triangular distribution with a minimum value of 0.9 hours, the most likely value of 0.98 hours, and a maximum value of 1.2 hours. After the treatment process completion, all the patients depart the facility. The prioritization in the treatment process queue would be based on the patient category For example, if two category 2 patients are waiting in the queue and a category 1 patient enters the queue, the first available medical team would serve the category 1 patient before the other two patients as they have lower priority. Hint: Need to use decide module with a 2-way-chance to split the path of the patients after the registration process to assign different priorities. The assignment could be done using two *Assign Attribute' modules downstream of the decide module. And then both of the Assign attribute modules could be linked to the input of the treatment process module. Figure 1 demonstrates the process flow for the facility for your reference. Patient Anival Registration Process Patient Priority Assign Priority=1 Treatment Process Assign Prionty? Patient Departs Figure 1:The process flow diagram for the "Save Life' urgent care Develop a simulation model for this system run it for 7 days, hours per day:9 for 50 replications, and use the base time units as minutes. Tasks: 1. Upload the doe file for the model (10 points) 2. Report the following output performance measures from the category overview report: 2.1. Maximum waiting time of the patient in the system (1 point) 2.2. Average WIP of patients recorded in the system (I point) 2.3. Average queue time of patients in the registration process queue (1 point) 2.4. Maximum queue time recorded in the treatment process queue (I point) 2.5. Scheduled Utilization of the Norma (1 point) Note: if any of the reported statistics don't match the provided doe file, zero (0) credit will be provided for problem 2 Problem 2 (Total Points=15): The management of an urgent care facility named "Save Life" in Las Cruces is trying to analyze the current performance of the settings. Each day the facility operates between 8 am to 5pm (9 hours). Patients arrive in this facility with an inter-arrival time uniformly distributed between 10 minutes to 30 minutes. After the arrival, all the patients are processed through the registration process equipped with two registration clerks, Cecila and Norma. The registration process time is following a uniform distribution with min and max values of 5 and 15 minutes. Each patient would be served by one (1) of the available registration clerk. If a clerk is not available the patient would wait in the registration process queue (the facility maintains a single queue for the registration process). Cecilia and Norma's availability is based on schedule, and their schedule is provided in Table 1 Hint: You need to use a resource set for the registration process and add the registration clerks as the set members. And the selection rule from the registration clerks would be cyclical. Table 1: Schedule for registration clerks Registration Schedule am-12pm Tape Clerk Ipm - 5pm 12pm-12:30pm 12:30pm -1pm Lunch Break Cecilia Norma Wait Wait 8 Available Available Available Lunch Break Available During the registration process, based on the patient's condition, each of the patients would be assigned a priority rating of either 1 or 2 by the attending registration clerk (Priority 1: Critically ill, Priority 2: Moderately ill). This is done to prioritize the treatment of critically ill patients. The percentage of patients for each priority level is provided in table 2. Table 2: Percentage of the patients in each priority category Priority Rating 1 Percentage 2 80 20 Next, all the patients move towards the treatment process. There are three (3), identical medical teams, performing the treatment activities (no schedule or failure attached). The treatment process has a single priority-based queue. Each patient would be treated by onell) of the available medical team, based on the "Cyclical' selection rule. The treatment process time is following a triangular distribution with a minimum value of 0.9 hours, the most likely value of 0.98 hours, and a maximum value of 1.2 hours. After the treatment process completion, all the patients depart the facility. The prioritization in the treatment process queue would be based on the patient category For example, if two category 2 patients are waiting in the queue and a category 1 patient enters the queue, the first available medical team would serve the category 1 patient before the other two patients as they have lower priority. Hint: Need to use decide module with a 2-way-chance to split the path of the patients after the registration process to assign different priorities. The assignment could be done using two *Assign Attribute' modules downstream of the decide module. And then both of the Assign attribute modules could be linked to the input of the treatment process module. Figure 1 demonstrates the process flow for the facility for your reference. Patient Anival Registration Process Patient Priority Assign Priority=1 Treatment Process Assign Prionty? Patient Departs Figure 1:The process flow diagram for the "Save Life' urgent care Develop a simulation model for this system run it for 7 days, hours per day:9 for 50 replications, and use the base time units as minutes. Tasks: 1. Upload the doe file for the model (10 points) 2. Report the following output performance measures from the category overview report: 2.1. Maximum waiting time of the patient in the system (1 point) 2.2. Average WIP of patients recorded in the system (I point) 2.3. Average queue time of patients in the registration process queue (1 point) 2.4. Maximum queue time recorded in the treatment process queue (I point) 2.5. Scheduled Utilization of the Norma (1 point) Note: if any of the reported statistics don't match the provided doe file, zero (0) credit will be provided for problem 2