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Problem 9-1 1. COST OF QUALITY REPORTS. Samstone Industries makes false stone facings that are used in a variety of residential and commercial building projects.
Problem 9-1 1. COST OF QUALITY REPORTS. Samstone Industries makes false stone facings that are used in a variety of residential and commercial building projects. It recently installed a cost of quality reporting system. The following is the list of its quality costs for 20x6. Cost $50,000 $102,500 $35,000 $47,500 $10,000 $32,500, $16,500 $225,000 $35,000 $15,000 $92,000 $50,000 $20,000 $75,000 $25,000 Quality Activity Recalls Rework Final inspection On-site repair calls TQM training Field testing Salvage Lost sales Raw material inspection Quality audits Scrap costs Piece part inspection Supplier certification Returns Workforce training $831,000 REQUIRED: a. Develop a cost of quality report for the company for 20x6. State your amounts in both dollars and percent of the total. b. The company's revenue for the year was $10,000,000. What percent of its total revenue are the quality costs? c. Where should the company place its attention in the coming year to most improve its quality performance? Why?
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