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Problem: Prepare a house of quality for chocolate chip cookie made in bakery. According to the survey, customers' requirements are as follows: taste (importance score:

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Problem: Prepare a house of quality for chocolate chip cookie made in bakery. According to the survey, customers' requirements are as follows: taste (importance score: 10), cost of ingredients (importance score: 7), durability of cookie (importance score: 4) and appearance (importance score: 4). Technical specifications and customer requirements relationship is as follows: - 'Color' has strong relationship with appearance. - 'Cost per cookie' has strong relationship with cost of ingredients. - 'Type of flour' has strong relationship with durability of cookie. - 'Type of flour' has a medium relationship with cost of ingredients. - 'Type of Sugar' has a medium relationship with cost of ingredients. Fesationships Strong =9 Medium = 3 Woak =1 Complete the provided matrix and find the importance scores of the technical requirements. Which technical requirement is the most important? Degree of Difficulty: Easy

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