PROBLEM: Restaurants cannot find workers. The increased cost of goods and rising minimum wage prices are pushing restaurants. The small number of workers does not allow restaurants to receive many customers, and revenues are falling.

• What is the nature of the problem?
• What are the causes of the problem?
• How can OB concepts be applied and extended to solve the problem?
• What specific action steps should the organization take to solve the problem? What changes should be implemented?
• What are the potential barriers, obstacles, and challenges to following your recommendations?
• What are the risks, costs, and possible unintended consequences of following your recommendations?
• How will you communicate your findings to your clients and overcome potential resistance?