Question
Problem Statement for Video Lesson 4.7.2.1 Mountain Mudd Expresso Company 3 Mountain Mudd is establishing a network of portable coffee shops to be placed on
Problem Statement for Video Lesson 4.7.2.1 Mountain Mudd Expresso Company 3 Mountain Mudd is establishing a network of portable coffee shops to be placed on the fringes of existing shopping center parking areas. They are interested in knowing how long customers must wait to receive their orders as well as on the time that their server is busy (in case additional employees are needed to deliver good customer service. Past experience has shown that the distribution for the time between successive arrivals to be the as follows: Time between Arrivals (min) Probability 1 0.2 2 0.3 3 0.3 4 0.2 Past experience has also shown the service time distribution to be as follows: Service Time (min) Probability 1 0.3 2 0.5 3 0.2 You have already developed a simulation model to estimate average customer waiting time, average server idle time, and sales capacity. However, now the operations manager wants to have these results with a +/-10% of the true average customer waiting time. She has also decided that she wants to know how many customers she can expect to have in line at any one time so decisions can be made about whether the size of the waiting area is appropriate
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