Process Flow

The activities can occur in any order, but the doctor's consultation must be last.

Three nurses are assigned to perform activities $1,2$ and $4$; two doctors for activities $3$&$5($i$.$e$.$ one head count per activity$).$

$\backslash$table$[[$Activity$,$Average Time, Min.$],[1.$ Blood pressure, wt$.,$ temp.,$6],[2.$ Medical history,$20],[3.$ Doctor's checkup,$18],[4.$ Lab work,$10],[5.$ Doctor's consultation,$12]]$

a$.$ What are the bottleneck activity and the maximum number of patients who can be seen per hour?

b$.$ Suggest a reallocation of nursing and$/$or doctor activities that would result in increased service capacity, and draw a product flow diagram. What is the capacity of your improved system?