Process Map Analyze the main features of a non-trivial process you are familiar with, and then diagram it with a process flow chart (A trivial process would be a very simple one such as brushing your teeth or taking a shower). For example, it may be a: Process associated with work, school, or your personal life Commercial service process that you know well Manufacturing process, for example https://www.youtube.com/watch?v=BfX9Q871P2Q Describe each of the following features of the process: Name of the process & where it occurs Customers and their requirements Inputs (resources used) Major time-consuming activities (an estimation is fine) Outputs Process owner (who has authority to change process) Aspects that can be controlled by the owner Potential Performance measure(s) Potential Sources of variation Make a process flow chart either using software or drawing neatly by hand. Here an additional video you can leverage on flow chart (process mapping), remember to use the process flow chart symbols (symbols video), e., rectangles, diamonds, triangles, arrows and ovals. Draw the chart from the perspective of the customer or object flowing through the system. In a paragraph, briefly describe 2 ways that this process might be improved, g., how could it be simplified to lower the overall cycle time, or how could process variation be reduced