Product Profitability

Porter Insurance Company has three lines of insurance: automobile, property, and life. The life insurance segment has been losing money for the past five quarters, and Leah Harper, Porter's controller, has done an analysis of that segment. She has discovered that the commission paid to the agent for the first year the policy is in place is 55 percent of the first-year premium. The second-year commission is 20 percent, and all succeeding years a commission equal to 5 percent of premiums is paid. No salaries are paid to agents; however, Porter does advertise on television and in magazines. Last year, the advertising expense was $500,000. The loss rate (payout on claims) averages 50 percent. Administrative expenses equal $450,000 per year. Revenue last year was $10,000,000 (premiums). The percentage of policies of various lengths is as follows:

First year in force		65%
Second year		25
More than two years in force		10

Experience has shown that if a policy remains in effect for more than two years, it is rarely cancelled.

Leah is considering two alternative plans to turn this segment around. Plan 1 requires spending $250,000 on improved customer claim service in hopes that the percentage of policies in effect will take on the following distribution:

First year in force		50%
Second year		15
More than two years in force		35

Total premiums would remain constant at $10,000,000, and there are no other changes in fixed or variable cost behavior.

Plan 2 involves dropping the independent agent and commission system and having potential policyholders phone in requests for coverage. Leah estimates that revenue would drop to $7,000,000. Commissions would be zero, but administrative expenses would rise by $1,200,000, and advertising (including direct mail solicitation) would increase by $1,000,000.

Required:

Question Content Area

1. Prepare a variable-costing income statement for last year for the life insurance segment of Porter Insurance Company. Enter operating income as a positive amount. Enter an operating loss as a negative amount.

Contribution marginFixed expensesOperating income (loss)SalesVariable expenses	$- Select -
Less: Contribution marginLess: Fixed expensesLess: Operating incomeLess: SalesLess: Variable expenses	- Select -
Contribution margin	$fill in the blank 009e09fa101bfdb_5
Less: Contribution marginLess: Fixed expensesLess: Operating incomeLess: SalesLess: Variable expenses	- Select -
Operating income (loss)	$fill in the blank 009e09fa101bfdb_8

Question Content Area

2. What impact would Plan 1 have on income?

IncreasesDecreases

segment income by $fill in the blank d8fbe0004fd204d_2

3. What impact would Plan 2 have on income?

IncreasesDecreases

segment income by $fill in the blank d8fbe0004fd204d_4