Question
Product quality, service, and price were the three factors identified as being major determinants of a customer's perception of value. Contrast the value formula you
Product quality, service, and price were the three factors identified as being major determinants of a customer's perception of value. Contrast the value formula you would use if:
A: You were interested in purchasing a lunch that you needed to consume in ten minutes?
B: You wanted to enjoy a leisurely dinner with someone with whom you are romantically involved?
Required:
1) Would the manner in which you evaluate value remain constant? What are the implications of your answer to RMs in the hospitality industry?
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Applied Regression Analysis And Other Multivariable Methods
Authors: David G. Kleinbaum, Lawrence L. Kupper, Azhar Nizam, Eli S. Rosenberg
5th Edition
1285051084, 978-1285963754, 128596375X, 978-1285051086
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