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Productivity is down at Sigama s Furniture, a manufacturing organisation located in Lusaka Industrial Area which produces low cost wooden and steel furniture. Miyoba, the

Productivity is down at Sigamas Furniture, a manufacturing organisation located in
Lusaka Industrial Area which produces low cost wooden and steel furniture. Miyoba,
the CEO, is concerned about the low productivity level as he has recently received an
order from the Ministry of Health to produce 1000 beds and 1000 pedestals by the end
of the month of December. With the current levels of productivity so low it is unlikely
that even 50% of the order will be completed in time.
You are the management consultant who has been contracted by Sigamas Furniture
to assist in improving production levels. Write a brief report to Sigama recommending
how they can improve production levels from the perspective of:
(a) The Scientific Management Approach. [6 marks]
(b) The Behavioural Approach. [6 marks]
(c) The Systems Approach. [6 marks]
(d) The Contingency Approach. [2 marks]
(e) Fayols Universal Principles of management.

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