Professionalism is key for an IT technician. An IT technician is constantly faced with issues that require privacy, especially when dealing with users data. Other issues that require professionalism are licensing and policy adherence. Proper communication is also necessary in your role as an IT administrator.

For the following scenarios, how would you handle the communication with the user:

- A user has confidential patient records open on the screen when you come into the room to work on the computer.

- A user wants you to load company software onto a personal computer.

- A user is violating the internet usage policy and is watching movies during work hours.