Progress You are on question 3 of 8 You have decided to eliminate a troubling client. Now, since you have staff who need work to do, what can you do to fill in that gap if you intend to keep all of your employees? They will fill in the time with other customers, so you should not have to worry about it. Obtain additional customers/clients to fill that time gap. As an example, if you released a bookkeeping client, obtain a new bookkeeping client. Reduce the employee hours until you replace the client