1. Project Management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Projects are a temporary endeavor undertaken to create a unique product, service, or result.
   1. Only first statement is true
   2. Only second statement is true
   3. Both statements are True
   4. Both statements are False

2. What is the term for delivering more scope than was requested?
   1. Benefits realization
   2. Over-delivery
   3. Gold plating
   4. Exceeding customer expectations

3. Which model does NOT improve communications?
   1. Technology
   2. Active listening
   3. Feedback
   4. Repetition
   5. Para-lingual
   6. Non-verbal

4. What group reviews and approves change requests?
   1. Change Review Advisory Board (CRAB)
   2. Capacity Review Board
   3. PMO Review Board
   4. Architecture Review Board