project management

Mauro is a Python developer who has been working for Cubicle Inc. for 8 months in a Staff Augmentation project. He lives in Campinhas, nearby Sao Paulo. His performance in the project has been with ups and downs, and his communication has been erratic, sometimes he proved to be hard to find. You never managed to create a strong link with Mauro over the 8 months he has been in the project, that is also the period he has been working for BairesDev. On Tuesday you received an email from Stefan (Product Owner at Cubicle Inc.) Indicating that he was not able to contact Mauro for the last two days, and he was particularly worried as they had a critical deployment on Friday, and that they heavily relied on Mauro for. You tried then to reach Mauro by Skype, but his status indicated he was offline. You then wrote an email to him requesting to contact you ASAP. A couple of hours later, you received a response from Mauro briefly stating: "My wife had a car accident over the weekend and she is in hospital at the moment, I am not sure for how long. I will try to work as much as I can. I will contact Stefan directly to let him know about the situation." Determining he continues to be offline in Skype, and being the email the only way to get his attention, please write down the full text of the email (in English) you will be writing to Mauro as a response. You may also include an explanation beyond the email (not to be sent to Mauro), explaining why you wrote in the body of the email, as part of this same exercise. Please differentiate clearly this explanation from the body of the email to Mauro. please answer ASAP