Project#2 AMPR Marketing and Public Relations Congratulations.

You have just been hired by AMPR Marketing and Public Relations as their new networking technologist. Your first order of business will be to evaluate the current status of AMPR's networks. AMPR has three offices, one in Los Angeles, which is the corporate headquarters, one in New York, and another in Chicago. You are aware that there are plans to open two additional offices in Miami and Nashville. You have asked Jessica, the Los Angeles office LAN administrator, for help in your analysis. However, Jessica has told you that she is very busy and not able to provide you with much support. She also indicates that there is little written documentation as to how the various offices are set up. Following is her brief description of the Los Angeles office. Later you will visit the New York and Chicago offices to determine how they are configured. For now, Jessica tells you they have a similar, though smaller, set-up: New York has 18 hosts and Chicago has 14 hosts. The corporate office in Los Angeles is the oldest. It has 24 hosts. After three months of offices integration, the president McClain called you for a meeting with offices managers to listen to their network problems and complains they had received from some potential clients. Some of these problems are service unavailability for few seconds, some images and videos arrive corrupted, picture freezing, voice overlapping and so on. After this meeting, McClain requested you to review the Service Level Agreements (SLAs) with ISPs to overcome these problems. Beside, McClain requested you to put restriction on download some unnecessary and unrelated to the company function (as example you tubes) by some employees to avoid any momentary traffic peak over capacity. You met with Jessica to assess the technical way she normally uses to check the availability and latency for any host or router in the network. You learned from her that she still use Ping software built within the operating system. As the network expanded after integration, manually pinging a wide range of hosts and routers could take a prohibitive amount of time. Project#2 Questions Using the information just provided, answer the following questions.

Q1) Do you think Jessica current skill and experience is enough to cope with challenges that might appear after offices Internet integration? If not, can you do a seminar for her and some employees whom involve with and deal with integration? List all the important topics that should cover during this seminar. [10 marks]

Q2) Based on your understanding to chapter1, 2&3, what are the main challenges would you expect AMPR might encounter after offices Internet integration. [10 marks] 2

Q3) While you are reviewing the SLAs, the president McClain requested you to write on page explanation for Quality of Service Metrics (QoS) supported by examples. How will you manage this request? [10 marks]

Q4) After reviewing the SLAs, prepare a new draft of SLAs with ISPs. This draft should cover all the QoS parameters as a metrics and percentages [20 marks]

Q5) President McClain requested you to elaborate on this question; "What is the difference between rated speed, throughput and aggregate throughput?" Support you answers with practical examples. [10 marks]

Q6) Presidency McClain requested you to investigate occasional traffic spikes over the available capacity in some branches. Your investigation must include the frequent time of the day these spikes occur, the reasons, and your recommendations to overcome this problem in regards to cost and labor. [20 marks]

Q7) After offices integration the troubleshooting and configuration of all the switches and routers had became a big headache for technicians working in IT center. Currently the company only use Ping and Traceroute for troubleshooting, setting and configuration of switches and routers done manually. President McClain requested you to assess the current situation and recommend a different procedures by applying more advance approach to centralize the configuration and troubleshooting of all network devices. Your recommendation must justify the benefits of the software you are going to use in regards to labor time, labor cost, speed in troubleshooting, speed in configurations and security. [20 marks]