Question
Prompt: You are the catering manager for Best Banquets, Inc. and you have just met with a brand new client, Jamie from Capital City Financial
Prompt:You are the catering manager for Best Banquets, Inc. and you have just met with a brand new client, Jamie from Capital City Financial Group.Jamie would like to hold a corporate lunch and meeting at Best Banquets next month for 75 people.You do BEO (banquet events order)and determined that the event should be priced at a total of $2950 plus tax.This price includes the room set up fee and equipment rental of $350, a $200 cleaning fee, the $20 per person charge for lunch, the $7 per person beverage service charge, and the $5 per person dessert charge.You wrote up the contract and emailed it to Jamie.Three days later, you realized that you forgot to add the surcharge of 18% to her contract.After a quick calculation, you realize this was a $531 error.You are very excited to have a new client, but you are not sure how she would react to your mistake.
Question:What and how would you approach this situation?What would you communicate to Jamie and why?
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