Propose a possible set of level one business capabilities for Traction Shipping and document them in the form of a business capability map. Clearly divide the capabilities into those that are strategic, core and supporting.

Case study Traction Shipping is a general freight company that provides local and regional shipping for businesses for consignments ranging from parcels through to full container loads. They deal with a variety of customers ranging from the general public through to large industrial customers with whom they have standing contracts for regular shipments between company sites. The business has its headquaners in Brisbane and freight depots in Southport: Rockhampton, and Roma. Traction employs 120 fulltime staff members including 65 drivers and also has 120 casual drivers and maintenance staff on its books. it operates a eet of 75 company-owned vehicles and has a range of additional haulage equipment to allow it to transport specialised loads including refrigerated and frozen goods dangerous goods, containers and long loads. it operates its own maintenance facilities at all company locations. Traction Shipping has experienced unprecedented growth over the past decade and now needs to replace its proprietary transport management information system (TOMIS) with a state-of-the-art ERP system across all company locations. This system needs to manage all company processes and assets. It also needs to support the company website which provides consignment entry and management facilities for its customers. The selection process for the acquisition of a new system for the company needs to be preceded by a detailed analysis of the current operating model of the business. Required Functionality. an initial examination of current system features indicates the following areas of functionality will need to be supported: I Consignment Management: quotations bookings. shipment tracking, deliveries billing Load Management: load-shipment allocation. journey scheduling. cost distribution Contract Management: customer & location maintenance, job, regular bookings Fleet Management: maintenance, asset tracking, certications Staff Management: rostering. payroll, expenses There will also be opportunities for other areas of the bustness to benefit from the deployment of the ERP system but these have not yet been identified. Although a whole-of-business solution is required by Traction. in the first instance. they intend to focus on the Consignment Management aspects of the business and undertake a detailed examination of the required solution functionality. Question: Propose a possible set of level one business capabilities for Traction Shipping and document them in the form of a business capability map. Clearly divide the capabilities into those that are strategic. core and supporting